Efficient. We would like to show you a description here but the site won't allow us. FLEXIBILITY AT SCALE. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. To navigate, press the arrow keys.Locations.CountryCityAddressUnited StatesRedwood City203 Redwood Shores Pkwy3 more rows. Use the link sent to your phone to access your latest application or click Apply Again to proceed with a new application. Support. Also shoutout I recommend both new and veteran agents watch this entire video. Weve got the experience, the knowledge, the agents and the solutions to give your enterprise business a competitive advantage where it matterscustomer loyalty. Welcome to Liveops Agent Services LLC Shiftboard Login Page. View our background and credit check requirements here. The background/credit check requires a $45 processing fee paid directly to our vendor. Forgot password? option Add a new device appears in Duo Mobile settings. Want to become a Liveops agent? Easily connect Okta with Liveops or use any of our other 7,400+ pre-built integrations. Want to build your own integration and publish it to the Okta Integration Network catalog? Liveops Jobs Calls are made and received for inbound sales, insurance sales, insurance claims, health care, roadside assistance, and general customer service. This means you can choose when, where, and how often to work! transparency. Sign an Independent Contractor Agreement. It's a private, virtual community where agents connect with each other and their program teams to maximize their experience while contracting with Liveops. Online continuing education and CPE course catalog for insurance professionals, CFP, CPA, Enrolled Agents, and Tax Preparers. The background check requires a $24.99 processing fee paid directly to our vendor. Sign an Independent Contractor Agreement. Attack Protection. To enable that option, the Duo admin must select the Self-service portal in the Duo Admin Panel. Agent Login. The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned CX needs, delivering great customer experiences from agents who are inspired to work for your brand. Conducting inbound/outbound customer service calls. Whether calls are slow or surging, a network of brand-certified agents flexes with demand. Celebrating tenure, milestone achievements, and highlighting agent contributions to the community, reinforce value and drive loyalty. However, once applicants become agents with LiveOps, agents agree and consent to allow LiveOps and its affiliated companies to gather, maintain, and use for its benefit statistics, analytics, and information from agent's call volume, detail and performance. With world-class customer support and education to serve multiple professions, we're here to help professionals reach their career goals. Cons are having to provide your own equipment. This network has hard skills in your industry, and soft skills from life experience. The hardest part of the job is when the call volume is low. Dont let the next surprise get in the way of delivering a great customer experience. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Before you apply to become a Liveops Agent, here are 10 things you NEED to know. Liveops appeals to an agent profile with the soft skills and life experience to align with patient populations. Weve cultivated a virtual community, Liveops Nation, that encourages agents to connect with one another. The best agents arent looking for part-time. So how much can you earn? Pros. With the power to choose when, where, and how they provide services, Liveops agents commit to brands they love and have the autonomy to build their businesses alongside these enterprise clients. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. The flexibility to schedule your own hours is one of the best perks of being an independent agent with Liveops. Their consistency, professionalism and customer service are unparalleled in the industry. Required fields are marked *. Log-in to the worlds easiest to use Learning Management System VirtualFlex solves for that. Go Further; Marketplace. This login is to access our Shiftboard online scheduling and people management system. great training and continued support. You get to dictate when and how often you commit to providing services. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. Contact UsBecome an Agent. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. LiveOps contracts with programs and companies that need these types of agents, and then they hire the independent agents to handle the calls. I can choose to take off Friday, or just do the afternoon so I have an open morning, if I want to do the gym or if I want to go play some golf., I work about 13 hours a week and I love that the flexible schedule allows me to help my grandchildren with distance learning. @Liveops. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. Join the company voted one of the Best Places to work in Arizona. Liveops exists to improve peoples lives, and this extends into the agents that connect with your patients and members. Liveops. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Director of Customer Care, healthcare organization. Freedom. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. Save my name, email, and website in this browser for the next time I comment. Cons. Please enable it to improve your browsing experience. LiveOps will not sell or share your information with third parties for marketing purposes. Liveops agents are certified on your program and procedures, so they can be a go-to resource for your members. Researched & Written by Ann Rozier on the FlexJobs Team. Actual earnings may vary depending on client opportunity and support required. The VirtualFlex platform attracts self-starting agents who deliver great experiences every time. Liveops exists to improve people's lives, and . In healthcare, engagement and patient connection are paramount. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. Its our approach to providing the most exceptional customer service agents a business can find. Liveops is a virtual call center offering on-demand virtual agents for enterprise sales and customer service needs. Earning potential. Returns the exact phrase match within quotes. Compensation . Creatively solving problems. Click here for technical info. LiveOps Inc. Its not easy to find a flexible team of experienced agents who understand your brand. Push existing Okta groups and their memberships to the application. VirtualFlex agents bring more professionalism, education and life experience, giving your customers the calm, empathetic ear they need. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Join the teams that work behind the scenes to make Liveops one of the most innovative companies in the virtual contact center space, including client solutions, IT, program development, workforce management and everything that goes into making our solutions stand out. The integration was either created by Okta or by Okta community users and then tested and verified by Okta. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. From professional services to documentation, all via the latest industry blogs, we've got you covered. We're a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. Liveops agents have the understanding and program-specific certifications needed to not only enroll and onboard members and patients into your program, but also encourage them to stick with it and remain compliant with your product or device. Excellent company! At WebCE, we are passionate about delivering exceptional professional development solutions. Companies using LiveOps for Call Center include: MetLife, a United States based Insurance organisation with 46500 employees and revenues of $71.10 billion, Aegon N.V., a Netherlands based Insurance organisation with 17936 employees and revenues of $56.07 billion, Royal Mail Plc, a United Kingdom based Transportation LiveOps agents are required to use a corded telephone with a compatible headset. Headquartered in Scottsdale, AZ, with expansive remote opportunities, Liveops is a collaborative environment filled with smart, motivated team players. Grow your home business through Liveops client network, working with the brands you know and love. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. When unexpected events occur like global pandemics health needs can rapidly change. IT Support Logo. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. https://www.liveops.com . Note from the editor: The author, Shelly Strom, is a longtime freelance . With two decades of virtual service experience, Liveops has delivered over a hundred million call interactions and currently generates $2 Billion in client revenue each year. Employer Matching Opportunity, 100% Employer Paid Life Insurance Manager Supervisor retrieves an opportunity for a Manager or a Supervisor when searching for an opportunity. Its why weve led the industry in virtual flex agent services for more than 20 years. The only downside is (and it hasn't always been like this) but they have been over hiring and you may find yourself vying for the hours to make a living. This doesnt happen automatically, and the VirtualFlex platform has two decades of experience innovating and optimizing the agent journey. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Your connection to your customers/clients is the most important part of your job. With two decades of virtual service experience, Liveops has delivered over a hundred million call interactions and currently generates $2 Billion in client revenue each year. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. You are using an unsupported browser. View our background requirements here. Here's everything you need to succeed with Okta. Our virtual, home-based agents are modernizing the contact center world through unmatched talent and flexibility. Learn about Liveops Enterprise Solutions Click Here . Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. Liveops energizes agents through rewards and recognition. Want to become a Liveops agent? Join Liveops Nation and experience the freedom and autonomy of being self-employed! Groups can then be managed in Okta and changes are reflected in the application. Knowledge Base. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. Earning potential. I am currently working on my 7th children's book, thanks to the freedom of being an independent agent! Were reinventing the way enterprise clients engage with their customers and providing tens of thousands of agents nationwide the opportunity to work around their lives. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. Join Liveops Nation and experience the freedom and autonomy of being self-employed! To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Liveops brought a new level of professionalism to our needs. Your customers deserve the best at every touchpoint. Some roles are also responsible for sourcing third-party clients, then analyzing, optimizing, and creating new scripting for subscription-based products. Trying to find the "liveops nation" Portal and you want to access it then these are the list of the login portals with additional information about it. For example the user profile may come from Active Directory with phone number sourced from another app and written back to Active Directory. Quickly assessing customer needs and providing sound solutions. Copyright 2023 Liveops, Inc. All rights reserved. Some roles are also responsible for sourcing third-party clients, then analyzing, optimizing, and creating new scripting for subscription-based products. Health doesnt have open hours. Liveops experienced agent network can deliver services when you need them, including days, nights and weekends. However, if a Service Partner enrolls in a course but does not show up to the first day of class, a $20 No-Show fee will be . Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. Read more. Build a thriving work-at-home business providing remote customer service for top brands. Teams include: Client Results. You are using an unsupported browser. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. We endeavor to do the right thing, every time. Click here for technical info. Norms exist to be challenged. If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. Learn how. Okta Browser Plugin protects your passwords and securely logs you into all your business and personal apps. irda online agent registration portal& 39, liveops agent portal and liveops nation com. We are passionate about the agent experience, because we know agents have many choices in their careers. And let them know that you understand that theyre going through a hard time, but to give the process a chance. As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. View our background and credit check requirements here. View our background and credit check requirements here. Discussion forums provide a space for agents to connect and improve together by way of peer-to-peer encouragement and motivation that nurtures success. Push either the users Okta password or a randomly generated password to the app. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. Relationships are built on a strong foundation of trust and And, its why some of the biggest enterprise names trust Liveops agents to represent their brand. Liveops is a legitimate company. Public Relations e-mail ([email protected]) Locations. Your customers deserve the best at every touchpoint. ARISE is most highly rated for Work/life balance and Liveops is most highly rated for Work/life balance.Overall Rating.Overall Rating3.53.7Work/life balance3.94.1Compensation and benefits2.92.9Job security and advancement2.93.0Management3.13.11 more row. If you have not created a ticket yet then you would need to register or create a new ticket to begin. Find Out How & Apply . Enjoy the freedom and flexibility of being your own boss. To enable that option, the Duo admin must select the Self-service portal in the Duo Admin Panel. They want right-time. Our scalable platform lets agents define their availability. You are paid for talk time only and without talk time, there is no pay. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 Earning potential. Empathetic agents understand the need for compassionate responses to sensitive medical questions and will meet your customers needs in a safe and secure environment. HSA and PPO Options OpenID Connect is an extension to the OAuth standard that provides for exchanging Authentication data between an identity provider (IdP) and a service provider (SP) and does not require credentials to be passed from the Identity Provider to the application. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. To get your own box visit myseoulbox.com.Some links below may be affiliate links, which means if you buy something using that link, Ill receive a small commission.This video discusses the many helpful tips I can think of for new LiveOps agents. Weve had the pleasure of working with Liveops for the past two years, adding a new level of professionalism to our needs. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. I use the money to take my grandchildren shopping or on day trips. Please update your browser to the latest version on or before July 31, 2020. !#liveops #seoulbox #onlineincome Innovate without compromise with Customer Identity Cloud. The Liveops VirtualFlex platform empowers agents to act as an extension of your brand by providing a warm, knowledgeable connection with members and patients at every touchpoint across the continuum of care. Its why weve led the industry in virtual, flexible agent services for more than 20 years. Easily connect Okta with Liveops or use any of our other 7000+ pre-built integrations. Set your own schedule to work around your life. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. Find Out How & Apply . Support. If not, reach through the comment section. During planned open enrollment and Medicare redetermination periods, the elasticity of our flexible model delivers access to a skilled pool of agents, so you dont need to bring on seasonal agents. We create better outcomes by seeking out and integrating diverse perspectives. Here are just some of the Liveops Nation initiatives that lead to better experiences for customers. Liveops mobilizes reliable, brand-certified agents.
