We are delighted to hear from you that we are able to exceed your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. We estimate they took away about 25% of the pool chairs and restaurant seats. For more on the Excellence Playa Mujeres, check out our review here. You can ask to extend this and when we stayed the staff was happy to facilitate a later check out as our flight was in the evening. and an insulated thermos to keep drinks cold. Luxury Adults Only. We made sure to try some of the dishes that we had never had before and found a gem of a dish with the Chilaxtle which is a braised pork in a chili sauce with rice. Book your next, safe vacation: Excellence Riviera Cancun - Adults Only - All Inclusive. I would recommend you go there, much better value. "Airport Departure: As previously stated, US travelers need a COVID test to return home. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. However, the food is below average. The resort does its best to be environmentally friendly and tries not to offer plastic products, so make sure to bring a reusable straw if you like to use one. We liked it so much we ate there three times over our ten-day stay. There are daily specials that are offered on Spa treatments every day, so its worth checking these out as it makes the Spa a lot more affordable. The resort was about 60% capacity, plenty of time for extras - we didn't really see a difference. Excellence Riviera Cancun is a luxury adults-only resort located in the Riviera Maya area of Cancun. Arrl nem is beszlve, hogy az ti cl jnius . Q. Spice was the best meal we had there. Located between Cancun and Playa del Carmen in the city of Puerto Morelos. Pools: The pools are gorgeous and relaxing, but get our first complaint. The room is spacious with a King-sized bed, living area, Jacuzzi, and a balcony. Also located in Spice is a Hibachi experience. This Greg Norman-designed course was the first course in Latin America to stage a PGA tour event and has a recurring event every October, so you know the course is legitimately good. Contact us for more information and details about the packages and options available. The only downside which was no fault of the resort was the seaweed. 11/10 rating. . Once again we contacted the concierge and a few minutes later our transfer for the next morning was changed along with our checkout. They nailed the traditional dishes of Patatas bravas, Octopus and meatballs. There are six main pools in the resort and a number of jacuzzis dotted throughout as well. It is also lovely to know how memorable was your getaway due to the good food quality you encountered at any restaurant you attended. If youve ever been to an all-inclusive resort you know the drill. We really cant fault the resort for its cleanliness. This award-winning hotel's designed like a swanky Spanish hacienda, and there's a beach right outside. The club lounge is basically a private bar/restaurant area that is open all throughout the day. They were lower than usual, especially the lazy river around the spa. They even take the time for issues like crunchy bacon vs chewy if you have a preference. We look forward to welcoming you back in a heartbeat. We promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. On the other hand, we are disappointed to read that the mattress and pillows were not comfortable to rest properly, but please, rest assured that your concern has been addressed to the appropriate department to take it into consideration. They decorated our room on our anniversary and on our final day they brought us beautifully decorated coconut drinks, fruit tray and decorated a mat near our beach chairs with sand art - AMAZING! We did the upgrade because we were incredibly impressed by the extras when visiting Playa Mujeres. The Margaritas were definitely the highlight of this restaurant. Stayed here for 5 days and I have to say, everything has lived up to it's name, Excellence. Thousands of family travelers come here for their sun-soaked holiday each year. The food and the atmosphere at Flavour Market were very good. Pool rules say you cannot take them out of the water, but everybody does. I. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. Overview. The Good. The bartenders are great and fast. more. Having stayed in the slate of resorts that the Excellence group has in this region. There were plenty of activities you could enjoy or be a part of. SPORTS & ACTIVITIES We are very delighted to hear from you that our resort is the best resort you have ever been to, and we were able to surpass your expectations in all areas, which are carefully taken care of. Please, receive our warmest regards from The Excellence Collection. Their wood fire Pizzas were very good and the seafood risotto was delicate and delicious. Amazing resort, unparalleled service, and some tips before you head out. Somehow we skipped the 2-3 hour wait, and that saved our last night on vacation. There are more places to choose from in the, excellence riviera maya, excellence riviera cancun hotel, excellence riviera cancun puerto morelos, excellence cancun, secrets excellence riviera cancun, cancun excellence riviera, excellence resort cancun, Frequently Asked Questions about Excellence Riviera Cancun. Many people bring their own insulated drinks with built in straws. For those wondering what the differences are between Excellence Riviera Cancun and Excellence Playa Mujeres, the amenities and rooms are largely similarly, but Excellence Playa Mujeres is a farther drive from the airport (45 minutes) and its beach isn't quite as impressive. The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as personalized as possible. Like most all-inclusive, there is a wide selection of evening shows and entertainment on offer. Updated Security Alert - Quintana Roo & Cancun Travel Advisory (01/23/2023) The U.S. Embassy and Consulates in Mexico have issued a new warning to visitors of Cancun and the Mexican state of Quintana Roo over a potential conflict between taxi drivers and ride-hailing service companies which has caused many tourists to wonder is Quintana Roo safe. It has been a pleasure having you with us and we look forward to seeing you back soon. And here is the next complaint in our review. Excellence Riviera Cancun: Top Notch. We like a drink and although food narrowly tips it as the most important thing to consider, the drinks offering is integral to our reviewal process. If you stay in an Excellence Club room the bottles in your room are upgraded to premium spirits. All the restaurants are very average. We were not ashamed to take any unsupervised float we found if we needed it. We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Which popular attractions are close to Excellence Riviera Cancun? The location of this restaurant is really lovely. On top of everything, the entertainment team was superb. See 24,070 traveller reviews, 26,421 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. It has been a pleasure hosting you as our guest and we look forward to welcoming you back soon. He made it so fun! Excellence Riviera Cancun - Adults Only All Inclusive Beachfront property in Puerto Morelos with spa and beach bar 9.4/10 Exceptional 1,069 verified Hotels.com guest reviews See all 1,069 reviews Property highlights Free breakfast Free parking Pool Free WiFi Gym Air conditioning $605 Price available on 3/13/2023 Carr. We were very keen to do this, but could never get a spot on the tour. Thank you to the Excellence and your phenomenal team for the wonderful trip and exceeding all expectations! We appreciate all of your hard work in ensuring our vacation was top notch. The Excellence resorts are known for their impeccable service and the Riviera Cancun location is no different. Taxis in hotel zone are safe Something new, they now take your picture at check-in, probably for security reasons. I would recommend getting more comfortable/soft sheets. Lastly, bring lots of smaller bills for tips! Review collected in partnership with this hotel. Peek behind the bedroom curtains and it's pretty unsettling. Excellence Riviera Cancun sits close to the charming beach town of Puerto Morelos and just 15 minutes south of Cancun International Airport. #1 of 10 all-inclusives in Puerto Morelos. When you compare the volume of restaurants on offer to the capacity of the resort there are a very high amount of restaurants for its size. There are also a large number of rooms that have swim-up suites, so there are more than enough pool areas to more than cater to the guests in the resort. The driver was friendly and spoke good English. When we stayed in late 2017, we were in an Excellence Club Junior suite and stayed for a week. The Excellence Collection has always prided itself on its expert-led health and safety processes, and the new post-Covid protocols will be a simple extension of what the brand has always provided for its guests. Whatever choices you might want, you will have it when you are here. Which languages are spoken by the staff at Excellence Riviera Cancun? Gonzalo literally made every activity fun. Tripadvisor performs checks on reviews. Excellence Riviera Cancun Riviera Maya, Cancun 77580, Mexico. It means so much when it comes from our guests. I had great fun with Gustavo, Paula and Brenda - the entertainers. On the flip side of that if you like to be in amongst the activity and mingling with other guests then the Excellence club may not be for you. Its between the areas of Playa Del Carmen and Cancun town. When we visited we werent staying in the Excellence club, but we have stayed in some of the Excellence groups resorts before as Excellence club members. The french Chez Isabelle is supposed to be their nicest restaurant but. This website uses cookies to improve your experience while you navigate through the website. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The swim up suites are perfect. Food was great. So what keeps us coming back? Please, receive our warmest regards from The Excellence Collection. The cuisine has so much variety, the drinks are made to the standard you expect. The pools are kept very clean, we noticed the staff doing tests on the water every night. If you are really into your golf then your best option is the El Camalen Mayakoba Golf Course. Toggle The Excellence Collection. Toggle Excellence Riviera Cancun. Dear guest, First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers. Excellence Riviera Cancun, Riviera Maya: See 24,099 traveller reviews, 26,432 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Always an amazing time - friendly and helpful staff, great location and food. the food was lacking flavor and again overcooked. When we stayed there in the rooms there were 4 bottles of spirits. There were no empty drinks left sitting by the pool for too long. Its the perfect spot for a romantic dinner. Dreams Riviera Cancun Resort & Spa: Love the size of this resort besides everything else.. - See 11,260 traveler reviews, 11,384 candid photos, and great deals for Dreams Riviera Cancun Resort & Spa at Tripadvisor. There is a golf course located right next to the resort. Spa is really good as well. Also a side note - beds and pillows very uncomfortable. The seaweed was bad for February, but they raked it and scoop it up almost daily to keep the beach clean. There really is no reason to leave the resort if you dont want to do excursions or visit some of the local towns. The Hibachi (Spice) - WOW! We worked out our new flights and needed to change our airport transfer. Please, receive our warmest regards from The Excellence Collection. We can assure you that we will forward your kind words to our team for their contribution.It has been a pleasure hosting you as our guest and we look forward to welcoming you back soon. This comes in the form of private pool areas, a specific area on the beach, some of the restaurants and bars are Excellence members only. Also, the liquor choices are really bad. Pools are warm. This is an adults-only resort, so if you were planning on bringing the kids, you may need to think twice about this resort. Occasionally, there was a waitthis was the longest on the weekends, but plan ahead. Excellence Riviera Cancun - Adults Only All Inclusive 9.4/10 Exceptional See all 1,000 reviews Popular amenities On private beach Pool Free WiFi Breakfast included Parking included All inclusive Carr. Dear guest, First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers. There are no golf courses in this resort, but there are a number of choices within a 30-minute drive. Please, receive our warmest regards from The Excellence Collection. The 450-room Excellence Playa Mujeres adults-only all-inclusive resort is a luxury property set in the heart of a private resort community to the north of Cancun. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. https://www.excellenceresorts.com/cancun/excellence-riviera-cancun/ Federal 307 Chet-Pto. Tennis courts, an area for beach volleyball, pool tables, ping pong tables. Please, receive our warmest regards from The Excellence Collection. Excellence Riviera Cancun 24,095 reviews #1 of 10 all-inclusives in Puerto Morelos Review Save Share Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico 1 (888) 307-2623 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun to vacation and for taking the time to write and share your opinion with other travelers. It is also lovely to read that our attentive staff members pampered all the time making you have got everything you wanted and they went above and beyond to make sure that you had a great time. Stocked Mini-bar with all of the goodies you could ever need. While these areas wont be completely private there are definitely a lot fewer people in these areas. Over the years, The Excellence Collection has been working hard to replace the standard forms of power in our Mexican resorts with pure green energy. No sign of any Mexican Food like you would expect to be available? The night before our departure our flights got rearranged due to weather. Gonzalo and Julio were awesome! Spanish Hotel Firms Will Build Jamaica Worker Housing. Excellence Riviera Cancun - Adults Only All Inclusive is an all-inclusive property. We are delighted to read that our All-Inclusive luxury resort exceeded your expectations in all aspects that are taken care of. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Its a thankless task and there is only going to be one winner in this battle, but all credit to the staff for doing everything they can to make the beach look pristine. Our commitment is to make every guest experience, as exceptional and unique as it can be. There is a lot to be seen in this area of the world. Excellence Riviera Cancun is an adults only resort (18 years and over). Dear guest,First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers.We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. All Excellence resorts really pride themselves on their service and luxury and the Excellence Riviera Cancun is no different. The rooms were spacious and clean. We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. The driver was friendly andWe never leave reviews, because all the other great reviews are true about this place. This Asian eatery serves up a huge range of your favorite Asian staples such as sushi, ramen, tempura, udon, and Pad Thai. The bar service on the beach was on point and our drinks never reached the bottoms. We were a little nervous going due to the Covid situation but once we got there we felt safe and were able to relax. It has TVs all around the bar and has a nice selection of beers and bar food options. The staff knew exactly what we needed and got the job done. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580 View in a map Explore the area We had the very best time at this resort. Kind of a let down. All of our Excellence Club suites offer impressive ocean views as well as indoor and outdoor Jacuzzis. The restaurant was aesthetically designed in a minimalist Japanese vibe and the food was really good quality. The resort is beautiful. Below, we explore the various types of crime in Cancun and what you can do to stay safe during your visit. Entertainment team was excelente! The Excellence Riviera Cancun Hotel in Riviera Maya is a splendid tropical oasis for adults-only set directly on the white-sand beach of Puerto Morelos. Excellence Riviera Cancun: COVID-safe Entertaining, Relaxing & Personable Resort - Read 24,088 reviews, view 26,126 photos, and find great deals for Excellence Riviera Cancun at Tripadvisor The sand was piercingly white and the ocean had turquoise colors to it. Offers; Suites; Deluxe Airport Transfers; Resort Map; . The pool around the restaurants with the swim up bar was the only one that actually cooled us off during the heat of the day. If you want a specific liquor, just request it. When we visited the atmosphere was very quiet party orientated, so the main pool area was a little bit rowdy. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. Please, receive our warmest regards from The Excellence Collection. We managed to make it to the ocean once but it took a little liquid courage to do so. All of the staff wore masks the entire time in 90 degree heat to make sure the guests felt safe, which is no easy thing to do. Conveniently located restaurants include Mem AL Mare, Boquinete Seafood & Grill, and Layla Restaurant. See more questions & answers about this hotel from the Tripadvisor community. Bottles of spirits are also included in your room. If youre into premium spirits and liquors and plan on drinking a lot of these then the Excellence club might be worth it. It was hard to stay in vacation mode when my phone was always with me. Honestly, this is something I dont really like about the Excellence resorts there is too much choice. This category only includes cookies that ensures basic functionalities and security features of the website. The service was outstanding, the food was delicious and the resort was super clean. So, if you value privacy the Excellence club might be for you. Excellence Riviera Cancun is recognized for paying attention to detail since the attitude of our staff is intended to exceed our guests highest expectations and provide them a service as personalized as possible. Excellence Riviera was Amazing- especially Javier, Grand Residences Riviera Cancun, a Registry Collection Hotel. He interacted with every person in ever activity we did and made sure we were well taken care of. It has been a pleasure having you with us and we look forward to hosting you back soon. It would be nice to have some fans to help with sweating, but not that big of a deal. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We would like to thank you for adding generous remarks on the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. The test was fast and easy (its the stick in nose test). We highly recommend the resort and have found few that can compare.More. The food was where the disappointment came. Taxes and fees that are shown are estimates only. Because the ocean was not appealing, the pool areas were packed. But even vaccinated we know we can catch and transfer COVID, which could impact our ability to fly home. Federal 307 Chet-Pto. One of the daily activities that are on offer is a guided bike tour of the local area. It is a very positive change when you see how much trash ends up in the ocean. Our driver wore a mask and we did too in the enclosed space. But even vaccinated we know we can catch and transfer COVID, which could impact our ability to fly home. Review of Excellence Riviera Cancun Reviewed March 18, 2011 First, the good. 15 minutes from the airport. Now 497 on Tripadvisor: Excellence Riviera Cancun, Riviera Maya. Thank you to all the employees of the resort from bartenders, waiters, chefs, entertainment people, cleaners, pool guys, concierge and everyone else who makes The. (They would spray our sunglasses, bring us small bites, refresh drinks, bring towels, the customer service was amazing and endless. We were surprised by the seaweed situation because this was out of the typical season where seaweed is a problem, over the summer. By noon, it's no longer refreshing. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Its authentic Mexico and well worth a visit. However, guests are not required to wear a mask anywhere, but there is space available everywhere. We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. They were waiting with a very comfortable luxury SUV for us outside the airport. For us, at InspoVacay the drinks offering is a very important aspect of an all-inclusive. There is so much to do at this resort. Due to the spread-out nature of the beach, this was our go-to spot for relaxing throughout the day. This is definitely a more remote location compared to the resorts in the Playa Mujeres location, so if youre wanting to get out in the clubs of Cancun or do some shopping then this might not be the right location foryou. Masks are required on flights and airport. My wife and I will be staying at the Excellence Riviera Cancun for 5 nights, and I'd like to play golf for a couple of those days. Yes, Excellence Riviera Cancun offers airport transportation for guests. So impressed by everything about it! Prices are calculated as of 20/02/2023 based on a check-in date of 05/03/2023. In addition to everything included in the Excellence Wedding Package, this upgraded wedding package option also includes items so that you can keep the celebration going during your Riviera Maya destination wedding, like a cocktail hour and private reception. Excellence Riviera Maya excellent. Tripadvisor performs checks on reviews. Like clockwork, the next day Jorge had the drinks queued up before we even had to ask. We look forward to welcoming you back soon to your home away from home. You can plan ahead for the restaurants youll visit and when since some close one or two days a week. 6 total swimming pools, including 1 handicap accessible pool and 1 Excellence Club pool 3 whirlpools in the pool areas, including 1 for Excellence Club It is also lovely to know how memorable was your getaway due to the good food quality you encountered at any restaurant you attended, and amusing entertainment provided. There is a lot of heritage and history in this part of the world. There are really only a handful of features that we see real benefit in. Located a 25-minute drive from the resort. Please, receive our warmest regards from The Excellence Collection. We didnt see any rubbish anywhere in the resort and on the occasion when a drink was spilled the staff was on hand to clean it up immediately. Excellence Riviera Cancun - Adults Only All Inclusive, Puerto Morelos Children Check Availability Excellence Riviera Cancun - Adults Only All Inclusive Overview Reviews Amenities & Policies Carr. Repeat already booked! Cancun Tourism Cancun Hotels Cancun Bed and Breakfast Cancun Vacation Rentals Cancun Vacation Packages Flights to Cancun Cancun Restaurants What are some of the property amenities at Excellence Riviera Cancun? Cancun. It served up all of the traditional Italian dishes you would expect to see on the streets of Rome. Unfortunately it makes enjoying frozen drinks a little bit of a problem. If youre not too fussed about the price of the treatments. Entertainment and hospitality went above and beyond. Customer service can not be matched or outdone. Whats included in the all-inclusive package. It is mandatory to procure user consent prior to running these cookies on your website. The building could use some maintenance. Without the option of the ocean, your choices for relief from the sun may be limited.Tips:Bring straws, inflatable rafts (Five below has great ones!) We will forward your kind words to our team, especially the members you gave a special shout out, who will be delighted to hear that from you. Other than requiring masks the Cancun airport was operating like it always has. The resort has a couple of adult only pools and a beach area which made the experience amazing. We regret that we were not able to meet your expectations in terms of food and drinks since is one of our main goals for our guests satisfaction. - Lunch: For us the best choices are Los Olas or pizza by the pool, both are great. If everybody just left them in the water when not in use, there would be more than enough available. 1 (888) 307-2623. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. So, you were never too far away from a member of staff that could help you out. By clicking Accept, you consent to the use of ALL the cookies. A traditional French-style eatery serves up some really well-done dishes. We were there for three glorious weeks January-February 2023. I can't decide on ERC or EPM. Fill it out before going to security and then walk by all the people fighting for the limited counter space at security. Expect to wait between 1-1.5 hrs during rush times but presentation and quality made the wait well worth it. From sushi-making, ping pong tournaments, Yoga overlooking the ocean, and karaoke these are some of the activities that are available. Other than having disposable mask included in the room, nothing has changed. This is how each of our Cancun and Riviera Maya resorts did in 2022. This is one of the Excellence hotels initial resorts. Please, receive our warmest regards from The Excellence Collection. The only downsides were those completely out of the Excellences control: seaweed and the commute back to the airport. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. Half the time our turn down service didn't show, we set up our own beach chairs, service came around every 20-30 minutes, (same as everyone else), nothing was done for our anniversary other than a sash placed over the door all week. I thought that would annoy me, but it was not an issue at all. While this is a nice reprieve, the numbers remain concerning. Because the staff are so inviting, the crowd that comes here were just as friendly.
Which Of The Following Is Not A Form Of Matter,
Workers' Comp Settlement Chart Alabama,
Will Missouri Extradite For A Class D Felony,
Which Statement Is Incorrect? A Properly Applied Tourniquet Should,
Is Nick Eardley Related To Stanley Baxter,
Articles I