The Dudley Group of Hospitals, which runs Russells Hall, said it was proud to have protected patients, visitors and staff throughout the pandemic and had some of the lowest rates of hospital transmission of Covid-19. AEC was well run and escalated patients that they couldnt manage. - we'll pass your stories to the people in health and social care who can make a difference. As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a (Online ordering and Curbside pickup available) Current Hours: 7:00 a.m. 4:00 p.m. Arrangements were in place for the safe handling of medicines. Again thank you and i would recommend this hospital to all my family and friends. Russell Medical | 256.329.7100 | 3316 Highway 280, Alexander City, Alabama 35010, Russell Medical Orthopaedics & Sports Medicine. I phoned 111 and after a series of questions, they booked me an appointment at RH A&E. The Emergency Department (ED) is located at Russells Hall Hospital and is a 24/7 service. We spoke with staff on A2 ward and the IMAA who described the teams as stressed and not coping as a result of the high number of agency staff. There was insufficient senior medical and specialist oversight and in reach to the department. Method A retrospective case note review was carried out for 200 consecutive patients at Russells Hall Hospital, Dudley, United Kingdom, who had CTCA sent for Heartflow CT-FFR analysis (HeartFlow, Redwood City, CA) between January 2018 and December 2019. She was given a bed and was seen by a Consultant who she wishes to thank personally for their kindness and excellent bedside manner, they were amazing. Patients can be referred to SDEC treatment through different routes, including: Some of the many types of SDEC treatment include: The ambitions from theNHS Long Term Plannote that all hospitals with a 24 hour ED (type 1) will: There are significant benefits associated with treating people through SDEC services, including: The SDEC programme produces a wide range of resources, and works with key stakeholders to support the implementation of SDEC across the NHS. visibility, Russells Hall Hospital / Accident and emergency, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. You can register to join the FutureNHS Collaboration Platform workspacehere. visibility, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. We don't rate every type of service. One staff member said, "I am proud to be working for this trust.". Patient Experience Team. In January and February 2018, we took enforcement action against this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. Our hospital brings together high-tech state-of-the-art technology for improved The department is working hard to achieve targets laid out in reforming emergency care as follows: The department also sees approximately 6,000 patients per year in follow-up clinics. The services are multidisciplinary and include nursing staff and allied health professionals. Thank you for taking the time to provide your feedback at what must have been a stressful time for your family. Inspection Report published 15 March 2011 for Russells Hall Hospital - PDF - (opens in new window), Published All the best and take care. Some patients told us that they were uncomfortable staying in these areas for longer periods due to the design of the areas and the number of temporary staff who worked in the areas. The ED sees approximately 97,000 patients per annum. Read about our approach to external linking. Patient Experience Team. Your staff could not have been more professional or efficient. Official information from NHS about Russells Hall Hospital including contact details, directions, opening hours and service/treatment details Accident and emergency services - Russells Hall Hospital - NHS Outpatient services are also provided at the Corbett and Guest hospitals. Front the bottom of our hearts to all of the staff in all those departmentsTHANK YOU!! We visited the accident and emergency department, the emergency assessment unit, the isolation ward and the trauma and orthopaedic ward. One person said, "I have had good treatment, I couldn't ask for better. 12 July 2019. In 2011/12 33,000 ambulances turned up at our Emergency Department. We are dedicated to foster the fullest sense of what it means to be a [], Alexander City The Gateway to Lake Martin Tucked into the southernmost foothills of the Appalachians and surrounded by lakes, parklands and a National Forest, Alexander City is the kind of town that fills residents [], Who We Are: Established in 1988, Russell Medical Foundation is the philanthropic resource for Russell Medical. WebThe group is made up of three hospital sites, with one inpatient hospital (Russells Hall) located near the centre of Dudley and two outpatient hospitals (Corbett and Guest) located in Stourbridge and Dudley respectively. Mon-Fri: Breakfast 6:30am 9:30am / Lunch 11:00am 1:30pmSat and Sun: Breakfast 6:30am 9:00am / Lunch 11:00am 1:00pm Menu Line (outside) 256.329.7625Menu Line (inside) 6368 [], Patient room and general information is available at the information desk, located in the main lobby on the first floor. WebThe national SDEC model builds on previous improvement work in ambulatory emergency care (AEC) services across the NHS, with the aim of providing a consistent approach to We spoke with 44 people who were using the service or their relatives. Acute Medicine Department - The Dudley Group NHS Foundation The money will go towards some large-scale developments centered on geriatric medicine and enhanced opportunities for senior citizens. They said 'I could not have been treated any better anywhere, its all first class' and 'I have been treated above and beyond the call of duty'. Close menu, I just want to say a massive thank you to the kind nurses who made me feel at ease and understood how nervous I was. 3136/3139) Vikki Thompson, AMU (ext. Pensnett Road, Dudley, West Midlands, DY1 2HQ If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. The 55-bed hospital was built [], Since 1923, Russell Medical has provided valuable services and resources to advance the health status of the communities we serve. I felt really listened too when I was at my worst and feeling hopeless. Some patients with suspected sepsis were still not being identified or managed appropriately. The trust has responded well to the Keogh review in 2013. We carried out an out of hours, unannounced, focussed inspection. The trusts staff are seen as highly caring by many of the patients we spoke to and praised the staff for going the extra mile. There was a lack of accountability for the safety of patients pre and post triage who were located within the waiting room. All the best with your pregnancy and take care. WebRussells Hall Hospital is an NHS general hospital located in Dudley, West Midlands, England, managed by the Dudley Group NHS Foundation Trust. psychotherapist for the kindness they showed me. The emergency department (A&E) is busy and overstretched. People told us that staff had told them what was happening, so they were fully aware of what investigations or treatments they were waiting for and what their treatment would be. Who has Care Opinion told about this story? B65 8DA, In Not all managers had the right skills and abilities to run services providing high-quality sustainable care. We specifically looked at the safe and well-led aspects of our key lines of enquiry within the emergency department at Russells Hall. Following streaming or triage in emergency departments (EDs), Specialists (e.g. All the best and take care. Staff value the Dudley Group as a place to work and a team spirit is clearly evident. In partnership with the Choose Well campaign, we are helping you get the best possible treatment by selecting the service that is right for you. Paediatrics and Gynaecology etc. The ophthalmology clinics require review to ensure that all patients are followed up as required and that there is capacity for these clinics. Departments did not always have effective systems for identifying risks. Tell us what was good and what could be improved, say thanks or call for change I started this pregnancy feeling forgotten and ignored and left yesterday feeling supported and cared for. I told the receptionist who then asked if I had taken a LF test and I said I had and it was negative. As a not-for-profit foundation, we rely on the generosity of our donors to help further our mission to enhance the quality of life for those served by Russell Medical. I had to visit EPAC yesterday as I'm 11 weeks pregnant and had some worrying symptoms. This meant that shortfalls were identified so that improvements could be made. This review has been completed in response to the trust confirming that they were now compliant with this standard. Stourbridge, "We are working closely with HSE in relation to this matter.". I replied that I knew this. Patient Experience Team, review titled My visit to A & E after an accident. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. Thank you again you are true angels, Report review titled Reassured and put at ease as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rating our services as 5 star. 1 April 2021. It is great to hear that you received excellent care and treatment in Maternity Department. Guest hospital is a satellite hospital which offers additional outpatient facilities. The announced inspection took place between 26 and 27 March 2014, and unannounced inspection visits took place in the two weeks following this visit. the service is performing badly and we've taken enforcement action against the provider of the service. Russells Hall Hospital [Very happy with 'Waiting time'], Report review titled My visit to A & E after an accident as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. Video messages to our community from our Physicians and our Staff. She was sent to AEC where she waited a short while for bloods, had a feinting episode whereupon the alert buzzer was called and the staff excelled in providing emergency care. Inspection Report published 30 July 2013 for Russells Hall Hospital - PDF - (opens in new window), Published The trust MUST ensure there is sufficient numbers of staff, who are suitably trained and competent, to care for the number and acuity of patients. The hospital is south Patient Experience Team. Review titled Russells Hall Hospital Replied on 16 May 2022. WebAt Broward Health Medical Center, we are dedicated to the health of the communities we serve. We saw much support for the trust, both from the public and from the local health economy. The trusts leadership team is seen as highly effective by the staff; and is recognised to be clearly in touch with the experience of patients and the work of the staff. 30 July 2013, We found that people received care that met their needs. We rated it them as requires improvement because: Published We specifically looked at the safe aspects of our key lines of enquiry within the emergency department at Russells Hall. 28 March 2013. Family donates $25M for senior facility expansion at Russell Medical, (Kenneth S. Boone | Source: Russell Medical), Investigation underway after body found in Montgomery, Juvienile shot Saturday afternoon in Montgomery, Montgomery Motor Speedway to hold 59th annual Alabama 200, Pedestrian struck in fatal Covington County crash, Three shot, another injured in Dothan bar fight. WebFind a Physician or Specialty. We further focussed on the areas of assessing and responding to patient risk, nurse staffing, medical staffing, leadership, governance and risk management. The level of care I was given not only by the day surgery unit but neuclear imaging and theatre staff was outstanding. I first went to my pharmacy to see if they could sell me butterfly tape to close the wound. You canread more about our cookies before you choose. There are six bands within the monitoring system so this Trust had a relatively lower risk. We were not assured that all patients allocated to wait on the corridor were safe. Between October and December 2010, 507 surveys had been completed. I'm so glad we've chosen Russells Hall as our hospital to give birth in. Managers appraised staffs work performance to provide support and monitor the effectiveness of the service. Rainbow Unit is a two-storey facility with an acute assessment unit on the ground floor with 22 spaces and eight monitored beds. How could this website work better for you? Our mission is simple: Being the best because, we care. It is great to hear that you received excellent care and treatment during your stay and with our Outpatients department. 2023 Russell Medical. The Acute Medical Unit at Russells Hall Hospital, in Dudley, will treat seriously unwell patients and help to reduce winter pressures on health services. We are continuing to monitor progress against these. Staff involved patients and those close to them in decisions about their care and treatment. Only a small proportion relates to the emergency department itself. The environment was clean and people we spoke to confirmed that this was what they had experienced when they used the services available. Read about our approach to external linking. 27 July 2018. There's no need for the service to take further action. So many thanks to All the staff on A2, best wishes take care and stay safe. The service made sure staff were competent for their roles. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. Staff were still unable to describe what fit to sit meant or any criteria for this assessment and patients were left unattended in this area. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. Our rating of well led was requires improvement overall. Patient Experience Team. 2654/1783). I want to especially thank the Cant fault the staff and the service. Send your story ideas to: [email protected], Ministry of Defence confirms what caused 'sonic boom' that shook the Midlands, Country music club returns to Stourbridge pub after 50 years, Special police stop and search powers to continue for another eight hours across Birmingham, Senior Labour MP says she contacted police over threat, New data reveals train commuters spend up to 2450 more a year than car-owning colleagues, Virtual Reality used to soothe anxious 15-year-old with curved spine before surgery, Street fighting in Bakhmut but Russia not in control, Russian minister laughed at for Ukraine war claims. WebRussells Hall Hospital Ground floor, west wing, Russells Hall Hospital (01384) 456111 (ext. Who has Care Opinion told about this story? Under this care model, patients presenting at hospital with relevant conditions can be rapidly assessed, diagnosed and treated without being admitted to a ward, and if clinically safe to do so, will go home the same day their care is provided. SDEC is the provision of same day care for emergency patients who would otherwise be admitted to hospital. Staff provided emotional support to patients to minimise their distress. All the best and take care. There has been a delay in producing this report as we were waiting for additional information from the trust on infection control. [Very happy with 'Staff attitude'] For minor illnesses like a sore throat, hangover or grazed knee, self-care is the best choice. Out NHS is amazing all staff were professional and amazing. The trust MUST ensure that specialist clinical expertise is secured to ensure expertise across the emergency department. This affected the safety and management of patients. The Dudley Group was the first trust in the area to be awarded Foundation Trust status in 2008. TheSDEC Community online workspaceis a collaborative platform designed for teams and providers to share best practice, access information and guidance, and raise questions to the national SDEC team. Overall, this trust was found to require improvement, although we rated it good in terms of having caring staff, and effective services. Exceptional healthcare awaits you at Russell Medical, located in Alexander City, Alabama close to the pristine waters of beautiful Lake Martin. The hospital states this is the largest donation in Russell Medicals history. It is great to hear that your son received excellent care and treatment in the Childrens Emergency Department, Resus and Ward C2. The Dudley Group NHS Foundation Trust, Download full inspection report for Russells Hall Hospital - PDF - (opens in new window), Published It is pleasing to read such lovely comments regarding the care your Grandmother received from our staff in A&E and AEC along with the team who carried out her X-ray. We further focussed on the areas of assessing and responding to patient risk, nurse staffing, medical staffing, leadership, governance and risk management. All the best and take care. we have taken enforcement action. The trust must review its capacity in phlebotomy clinics as this is seen as insufficient. The emergency department (ED) includes a paediatric ED and both provide care for the population of Dudley, Stourbridge and the surrounding towns and villages, 24 hours a day, seven days a week. Following the inspection, we told the provider that it must take some action to comply with the regulations and that it should make other improvements, even where a regulation had not been breached, to help the service improve. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter'. Also thank you to the lovely staff of russells hall A&E. Located in the main lobby of Russell Medical. AMU has junior doctors in various stages of their training, including FY1, FY2, Core Medical Training (CMT), Acute Care Common Stem (ACCS) trainees and Trust doctors. Bus operators. People told us that they were happy with the care that they had received at the hospital. nhs.uk This was based on information of concern we received relating to the management of patient flow and notice of concern relating to a death at the hospital. You can search by name or top speciality. The Foundation operates exclusively for charitable, religious, educational and scientific purposes to enhance the quality of life for those [], DUE TO COVID-19, WE ARE NOT OPEN TO THE PUBLIC! We will publish a report when our review is complete. The donation will also pay for a new center, the Benjamin Russell Center for Advanced Care, to provide geriatric health care, specialty care and more. A company working in a hospital has been found to have broken Covid safety laws after a significant number of staff caught the virus. For common health problems visit your pharmacist, GP or walk-in centre. There are a number of areas of good practice in the trust, which should be encouraged. the service isn't performing as well as it should and we have told the service how it must improve. Russell Medical has been accredited by The Joint Commission since 1959. Call our main line for general inquiries. WebOfficial information from NHS about Russells Hall Hospital including contact details, directions, opening hours and service/treatment details Departments and services - Whilst I was in the consulting room the receptionist went over to my husband and asked, rather rudelywhere has she gone Not a very positive experience when you are feeling at your most vulnerable because you feel ill. Our rating of safe was Inadequate overall. Doctors appeared frustrated at the focus on sepsis and did not fully engage with the need to assess for sepsis. We have shared your compliments with the team and senior leaders who will be thrilled to hear of them. The trust has established ongoing practice and review systems to ensure that the management of prevention of these infections continues to be monitored closely. On the first floor is a 30-bed short stay ward. 2023 Russell Medical. We found the waiting time for triage assessment to routinely exceed one hour for patients who presented by other modes aside from ambulance presentations. These were: Further information in relation to the 19/20 CQUINs can be found below: Ambulatory emergency care guide: same day emergency care clinical definition, patient selection and metrics, Same Day Emergency Care CQUIN specification, Same Day Emergency Care CQUIN 2019/20 audit collection tool. They tell me everything they're doing.". Staff were unable to describe what fit to sit meant or any criteria for this assessment. Copyright 2021 WSFA 12 News. The trust does not always follow its own policy in relation to DNACPR (do not attempt resuscitation) notices. The hospital trust said concerns related to Mitie's offices. People told us that they knew how to make a complaint if they needed to; however people we spoke to told us that they did not have any complaints. Visit https://www.careopinion.org.uk However, fortunately it didnt have to come to that and thanks to the actions of ALL of those members of staff who work in those departments my son is still here with us today and is recovering well at home. Suspended ratings are being reviewed by us and will be published soon. We are thrilled to hear that staff were proffesional and efficient. Any other browser may experience partial or no support. AMU operates closely with ED and admits medical patients 24 hours a day, seven days a week. After this inspection in June 2018 we took further enforcement action by varying the conditions upon their registration. ADVERTISEMENT: Services or products are not endorsed by the Trust. During 19/20 there were three CQUINs for SDEC. Core services provided at Russells Hall include urgent care, medical care, surgery, children and young people, maternity, outpatients, diagnostics, end of life and critical care. Click here for the news and events happening at Russell Medical. We imposed a number of urgent conditions to safeguard patients safety immediately following the inspection. The service treated concerns and complaints seriously however, complaints were not always responded to within appropriate time frames or learning effectively shared. The overall star rating is based on how well a hospital performs across different areas of quality, such as treating heart attacks and pneumonia, readmission rates, and safety of care. This means there is low to moderate transmission of COVID in the community. Of the 14 trusts inspected under the Keogh review for the quality and safety of their services, The Dudley Group NHS Foundation Trust was one of only three trusts that were not put into special measures. All rights reserved. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. [Very happy with 'Treatment'] As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a regional hub for geriatric medicine. This short animation is designed to explain the role of SDEC, where it fits within the urgent and emergency care system and the benefits it provides to both staff and patients. I was so nervous going in today but the nurses really did go above and beyond to make me feel at ease and reassurance on everything that was happening. You can also view all doctors across all Russell Medical locations or call for a referral locally at 256-329 The hospital is south-west of the town centre on the A410 1 road, which connects to the Kingswinford area of the borough. the service isn't performing as well as it should and we have told the service how it must improve. There were areas of poor practice where the trust needs to make improvements.
Lena And Katt Williams,
Msg Sphere Las Vegas Construction Update,
Antique Glass Jugs 5 Gallon,
Articles A