Mercari sucks. SELLERS LEAVING EBAY IN DROVES, AFTER 20 YEARS, I Re: SELLERS LEAVING EBAY IN DROVES, AFTER 20 YEARS Re: final value fee includes charge on sales tax! This is the WORST customer service I have ever seen. They refused despite just receiving my order. Mercari will email you a shipping label. Their product just needs to be believable for 3 days. And, given your blog is permitted. With this method all you need to do is pack your item up, and bring it to the postal carrier. They Lump together seller and buyer ratings to deceive you. Can you sell fake stuff on Mercari? Im more mad at Mercari than the seller at this point. Mercari was founded by a Japanese serial entrepreneur, Shintaro Yamada, and their offices are located in Japan, United States, and India. The better business bureau gave them terrible ratings, and so did many other trusted company review sites. This does not hold true in my three purchases on Mercari @ least in regard to Mercari withdrawing funds from PayPal. I was scammed all the way around and am now out $500. I purchased an item off Mercari from some person in New Hampshire. The second time the buyer canceled it on the 3rd day but no reason provided. Learn more here: http://pages.ebay.com/seller-center/listing/create-effective-listings/vero-program.html#m17-1-tb1. The seller did not send the original receipt as promised . No in person customer service response. I agree. No worries, if your order has not received any tracking updates by October 8, 2020, please let us know and we will revisit this case. However, it is still a great bag. Notified Mercari. Thanks Sammi for sharing your experience! The unfortunate part is there is no real way of contacting and talking to the compliance team. not going to use it again. Once you have shipped the item and confirmed the shipment, you must provide a valid tracking number to the buyer within 1-7 business days. But I lost a lot of time. Mercari is a popular e-commerce platform in Japan in recent years. Etsy & Poshmark allowed a person who robbed me to fence my Jewelry there. I feel as if I have been scammed not only by the seller, but Mercari too! Mercari itself is definitely a trustworthy e-commerce marketplace. OneShop is a great software to get you started with. I will not shop at mercari ever again, I will just stick to ebay where there is some actual oversight. What happened I cant say. Heres a reward in the form of a 10% discount code on your first month ofCrosslist (add during check-out). The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. On the first, I never heard from the seller so I cancelled the transaction (4 days). I wrote the page on Instagram and asked them if they sold me the shirt because I thought it came from an older lady from New Jersey and they said yes they sold me the shirt & that particular lady is someone who gets a commission selling for them . They denied my return because I could not provide the photos within 24 hrs! And that is why for every single email they continue to send me, they are going to pay for.???? #m13166668176 for $ 27.00 plus tax and shipping cost. I now have to go through the process of rejected the charge on my credit card. Thanks for sharing your experience with Mercari . NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information. I will never buy or use Mercari App ever I will donate it too Goodwill were it belongs and the money l paid for it as charity They have at Mercari low class sellers and high tax and shipping cost LESSON Learned!! Identity theft such as user login information, Regulated financial products and services, Items not in your possession such as dropshipping. Thanks Benjamin for posting your experience on Mercari. Customer service is horrible at best. Hopefully, this guide helps you with your online selling journey. They have wasting my time, tape, and energy etc. But they give you 3 days to rate them. The only thing Mercari has to be bothered with is the occasional educated buyer like yourself. Yeah, just updating you on my situation as well. or selling lottery tickets and pull tabs. If the seller agrees and Mercari confirms that the order hasnt shipped, youll get a refund. Ive reported it to Disney, Hulu and Netflix. On 07/19/21 I made 3 purchases of 3 video cards on the Mercari.com internet site, which added up to $1,696.00. However, there are situations when a weird and unique product becomes easier to sell on online marketplaces. the ones that favor the sellers are kinda don't have much buyer. tracking number incorrect, ordered a few weeks ago, still hasnt come. If the shipping is late due to no fault of your own, people can then leave the review on your page when it does not reflect the seller but the carrier. Every thrift store has that wall of little bags what looks like junk can sometimes be treasure so don't skip them Shop Our Stores:eBay - www.ebay.com/str/the. Can you sell replicas on Mercari? On the contrary, if the seller denies your cancellation request then you cant do anything to cancel your order. I do love eBay money back quarantine , but I never sale on eBay only as a buyer My package shows only the first shipped entry without any updates. This info also enables your results to appear when users use filters while shopping. Too many times. Not because I had any immediate intension to start using Mercari, but because this instructional narrative was so engaging. Find a 9-step-by-step simple guide on how to sell on Mercari below. Gambling, including using this service for raffles and mystery purchases, The only thing Mercari has to be bothered with is the occasional educated buyer like yourself. To be submitted within 24 hrs. Cant get a hold of Mercari via phone nor chat. They need to really fix their flagging system. Its a great place for people who dont care. Also, you can always Edit it or reactivate it, add or change photos, or the shipping method. Ive stopped buying or selling on Mercari. Penalties for doing such are not worth it. Okay, so you listed an item that is not on Mercaris prohibited items list and ensured your listing details are accurate then you should: Got a sale? How to ship on Mercari will depend on which of the four methods you selected, but in any case its very intuitive. For more info take a look at Mercari packing guidelines. Sheriff Mark Lamb. Everyone who has stolen from me there STILL has accounts. Mercari itself is not a scam. However, if your order hasnt arrived even after 7 days, you are eligible to cancel your order and get a refund even if the item is sent by the seller. Mercari steals your shipping insurance money. Please know, how much I really enjoyed your class! In my experience, the best things to sell on Mercari are household and personal items, like clothing, shoes, electronics, toys, furniture, purses, and sports equipment. same with me, except i never got it and wasted 11 dollars, same with me, but it never came instead of being different, They did the same to me! I received synthetic hair today not worth more than $10. I just got burned on an item with a bad description because they would not approve the return. It could be that the zip is not stitched completely straight, or the logo is not printed perfectly, or a hundred other tiny flaws in the manufacturing process which fail the scrutiny of the final quality inspector. Then click on edit profile to make these changes. Sorry, this post was deleted by the person who originally posted it. So, no, just because you paid to purchase something, since they do have to make sure the funds are in there in order For you to buy something, does not mean that it ever went to the seller. So because I didnt meet their request for photos in time they denied my return request. 2. Short story is Mercaris customer support, especially for a buyer, has got worse over time. I guess I am done with this site. I am passionate about anything that touches entrepreneurship and on this website I share my experience with people about different online services and platforms. In the U.S., it's illegal for a person to sell counterfeit merchandise. My question is can I sell replica, fake, knock off items as long as my listings clearly state that the item is not authentic? When cross-selling you can tap into the benefits of all of them and supercharge your selling potential. any medium. 3 days is your opportunity to say something. They are the worst. Hey Benjamin, Sad to hear that however thank you for sharing your bad experience with others. So basically I'm just spreading this PSA to the places that I know some people will see. I still do not know if I will be reimbursed. The app caters to both buyers and sellers and has made the process very simple for both parties. Thanks again Benjamin and everyone! When listing an item, make sure all details in your listing are accurate such as: You should always use original photos of the products in natural light so that buyers can see the exact color of the items. nicotine or are associated with tobacco or nicotine usage, Items used for identity theft (such as account credentials, user login My experience with Mercari as a seller, NO GOOD! Millions of people use the app to buy and sell new and used items, making it a great platform to make extra money. Im never gonna sell anything to people with PO BOX address again. Therefore, you can take two approaches to sell your products on Mercari. Regarding buying on MercariI have purchased a number of items (maybe 12?) The names List Perfectly, Vendoo, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, and Etsy, as well as related names, marks, emblems and images are registered trademarks of their respective owners. protection", Listings that make false health claims or misuse terms (such as "virus", mens and womens clothing is very popular, Social Security Number or Tax Identification Number, Some form of government-issued identification. to create or use drugs, Grow ingredients for drugs (such as seeds for cannabis plants). Do note that there is an additional $2 fee for direct deposits to your bank account under $10, which means its best to hold on until your balance exceeds $10 before cashing out! I initiated a return. I have several items I need to sell. Im downsizing and thinking of online selling but didnt know much about it or this site. Buyer beware. Furthermore, buyers are eligible to get the refunds for fair reasons such as: However, Mercari will deny the buyers request for reasons like: For valid reasons, can request a return from their items Order Status page. shipped at a future date, Restricted from shipping in the mail or other delivery services, Products that have been recalled by the Consumer Product Safety on Shipping was slow. One of the marketplaces that you may be looking at is Mercari. Illegal to sell. In such a case, it is unlikely that Mercari will release the payment (paid by the buyer for your item) to you, and there are higher chances that the buyer will be given a full refund since their refund policy clearly states: If the item is not as described, the buyer is eligible to open a dispute and get a full refund (more details later). In the event that your seller confirms shipment but does not provide a tracking number, please allow 7 days for your order to arrive. At first glance, you might think youre getting a great deal, but youre probably looking at a scam. I notified them right away and even told them if I didnt get the item in the next day or so that I wanted my money back. Now I searched and see on Reddit that this scam has been going on since 2018 and obviously Mercari has not fixed it. I got replica shirt with adidas golf. Good Luck to you. Testifying about the crisis, Pinal County Sheriff Mark Lamb told Congress to "stop saying the border is secure, because the border is . It really helps to round up a few items at once, so you have a batch to start. Heres the recommended shipping method based on package weight and size: If you ship locally, you can skip the meetup for a small fee, and an Uber driver will deliver your package for you at a time that works for your schedule. Mercari sounds like a big scam site! MY REVIEWS WILL NOT BE KIND. For approved returns, Mercari provides a free shipping label to the Buyer. The most important thing buyers should be aware of is that they can only return and request refunds within 3 days of delivery and only if they havent submitted the rating yet. I actually made an error and did not put in a tracking number once I had shipped an item, (well within Mercaris Requirement period). with copyrighted characters, brand logos, etc. The bottom line is that electronics are a fast selling category on Mercari, so do some Spring cleaning and see if you have some old electronics to get rid of. Cross-listing gets your products in front of more buyers, some of which might only use one platform exclusively that you would otherwise miss out on by only selling on one platform. 'In honor of imnotlegolas for starting this subreddit. This is fraud and theft protected by a big platform. Thank you for this article. The details section helps Mercari surface the right products for shoppers, so make sure you fill out these 4 questions. A day after that received a response that they had resolved my issue with seller and I should let them know if I did not receive a new tracking number. THAT is outrageous to buy something and NOT have the customer service to make it right. However, its up to the seller to either accept your cancellation request or reject it. Have you had bad experiences with either? if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'ecomsay_com-large-leaderboard-2','ezslot_6',133,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-leaderboard-2-0');So to conclude the question, is Mercari legit? My friend tried to list a replica Coach purse and the app would not complete the listing as it's against TOS. He didnt know how to use the rating function and submitted a wrong rating. Mercari executives including John Langerling are millionaires! Customer Service did nothing but give me a run around for weeks and weeks. The guy reported me for a hoodie I sold (which was sold much below retail) and as of now he got his money back, which basically means I gave a hoodie away for free to this guy. If you have a high number of cancellations or return transactions on the platform, Mercari can restrict your account until it investigates the problem. Mercari Local - sell your item locally. But buyers BEWARE because I got scammed not once but TWICE, latest being today when I received synthetic hair extension not worth more than $10 which I paid $135 + shipping for! Butit is illegal to sell counterfeit goods (whether you disclose the fact or not). deemed to be a violation of our Terms of Service regardless of whether the Save my name, email, and website in this browser for the next time I comment. The better a description is, the higher the chance that your item will sell faster. The manufacturer or agent of the manufacturer is likely the one who reported your listing to eBay. By adding a personalized thank you note and ensuring the packaging is neat, tidy, and super protective, you can also ensure a great review. The site charges a 10% commission on sales, plus a $2 processing fee for direct deposits under $10. Therefore, you should always avoid selling items that are not allowed by Mercari. However, there is no guarantee that the sellers and buyers on it are also trustworthy. They want to absolve themselves of liability and are just harvesting more info. In comparison to every other online selling site, Mercaris pictures are just awful. Tip 2: Try to get as accurate of a shipping weight as possible on your listings, especially if you're selling frequently (either look up the original item online to find the weight, and/or invest in a postage scale). of unlicensed game copies), Age restricted products or products that require a legal approval, By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. For more details, visit Mercaris shipping page. Basically, Mercari works as a middle-man between the buyer and seller, providing an environment for both parties to trade safely and securely for a percentage of the fee. He knows he is getting some freebies. They are ALL fencing chains, bought MY OWN STOLEN JEWELRY BACK. THESE PEOPLE ARE FULL OF SHIT AND NOTHING BUT SCAMMERS AND COWARDS AND LYING THUGS. The seller has no control at the delivery level and is not required to refund the seller. Mercari also uses an escrow payment system in order to guarantee a safe and reliable transaction service for everyone. What this business is doing to its clients! Ill definitely stay away from this site due to everyones feedback. damages or other harm or liability; Prescription medicines or devices, pharmaceuticals, or behind the Mercari sucks IMHO! Lastly, make sure that your feature photo stands out to shoppers navigating through the Mercari website. ', Press J to jump to the feed. Add your suggestions on how the items can be used or reused. But if youre looking around the house for things to sell and coming up empty, think again. . After refusing to refund my money for a item that turned out to be broken I reached out to the mercari team. Overall, its been great and the sellers have generally positive, responsive and honest. I was given no chance to prove my innocence, the compliance team didnt do any proper checks to prove authenticity (even though I provided evidence and proof to it being authentic, in the form of pictures and emails of the receipts). I think Im done with this site. Often..if a seller issues an early refund under these conditionsthe item may show up later.and he has already refunded the buyer! It has an easy-to-use interface and readily customizable tools. There is no buyer protection and we will not be buying anything there in the future. Please contact the moderators of this subreddit if you have any questions or concerns. The seller dropped off the item to USPS instead of UPS. You can sell almost anything on Mercari! I am simply making this rip off business my cause and I am calling in ever Favor I have ever earned in my 53 years. Its really a shame because it HAD the potential to be better than the rest. Its your call, but if you want to maximize your stores conversion rate, its best to add some more info about your product here. Congratulations! No way! Provide a valid tracking number to the buyer, Never create multiple listings of the same item, Never list items glorifying violence or associated with hate groups, Never provide false information in listings or messages, Never abuse, threaten, troll, degrade, or harass your buyer or seller, Never the buyer to rate before he or she received it, Never encourage buyers or sellers to deal outside of Mercari. Look at other listings to get an idea of how much a particular item sells in the market, but be careful not to sell your item too cheaply.
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