This category only includes cookies that ensures basic functionalities and security features of the website. I also consent to use of emails and the use of an automated dialing device and pre-recorded messages. After signing the contract they offered to move us from the place we were staying in Playa into their resort for free to finish off our vacation. However, you may still be able to get out of your contract by exercising your rights as a consumer. It has now been almost 5 months and I am losing faith they will ever pay me back. Also, they will tell you that you are making an excellent financial investment, and that you can rent or sell your timeshare weeks for a profit. We are now being told to write a letter to "the board" who will review it and see if we are approved to cancel our contract. They did honor the initial agreement and pay for the SUV rental, and our transportation to and from the resort. I can't even begin to tell you how they continually bother us to meetwith a promise that it was not to sell us anything but just to provide us with new information. 9. Big lie. It does not guarantee you any actual access to a room for any amount of time. If they do not refund our $8000, WISH TO FIGHT THEM LEGALLY! Class action lawsuits are designed to bring a large group of people together who are victims of the same injustice. How to get rid of Starwood Timeshare Cancellation? In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in "bait and switch" tactics. All information on this website should be used as educational material. That night I googled them and saw a lot of bad reviews about them . Please visit this website (specially the video section) to know in detail how these companies operate. 3. If youre now regretting your purchase, there are a few things you should know. This comment was posted by a verified customer. Historical Court Records (more than 50 years old). During our vacation at Sunset Fisherman, we met a few other people that also purchased a timeshare from this firm but at a lower cost (exact same package). The organizations on our site have been all completely screened so you can see the difference between the companies we do and do not recommend. We also use third-party cookies that help us analyze and understand how you use this website. Another issue I noted in all the complaints was the Sunset Group's constant changing of names, addresses, phone numbers, emails and web site addresses and the inability of the victims to contact them. please ask me how: [email protected]". However, we were unable to discover anything online relating to pending litigation against Sunset Group. 10, Lote 13-B, Zona Hotelera Nationwide Mexico Phone: 011- (52)-9988808750 Web: Category: Resorts Sunset Lagoon, Royal Sunset, Sunset Group, Sunset Fishermen Fraud, Misrepresentation, Timeshare Scam Cancun Quintana Roo *Consumer Comment: Timeshare Scam We couldn't get reservations 9 months in advance. We sent in the documents and waited for closure. I was there 2 years ago with a friend.First of all the room where we checked into was full of water and we had to pay extra to upgrade to another room .I signed up for their 1 BEDROOM TIMESHARE with a deposit of $5000. The initial contact person posted on FB that she is a supervisor in a Cancun Resorts and she wants to sell her vacation. The city's lawsuit against BPREP 8500 LLC claims that despite the City Council's affirmation of Keho's decision, AKA has continued to rent suites in its 110-unit West Tower for . I am having the same issues with Sunset Properties bought in Nov should checked this sight out first! While staying at the all-inclusive hotel we booked in cash only cost about $1000 for the whole week for the two of us. That proved to me they were lying about the value of the "product". These companies specialize in helping people just like you get out of their timeshare contracts. The Sunset Group is a scam. They can contact you with the name of "Marketing for Sunset Group" or "m4sunset" and promise you the all the best of Cancun. It all started the moment we stepped off of the airplane in Cancun, Mexico. This may also include calls and text messages to my wireless telephone numbers. There is a big rip-off scam going on and the company is using a lot of different names to lure innocent people to sign with them. In fact, sometimes all it takes for a scammer to wipe out your bank account is these upfront fees. I asked that if I decided I didn't like the "private residency" after using it a year or two from now, and since they claim these "private residencies ONLY go up in value" would they agree to buy it back from me at the same cost I paid. We are Americas #1 Timeshare Exit Resource and we prioritize timeshare owners. A scam is an illegal scheme designed to cheat you out of your money. I kept writing down there numbers and showing them how they provided no value compared to what we pay just by renting. I did hire a lawyer cost around $4000.00 he sent letters to the agency with little response. I'll keep you posted on how it turns out for us, but so far it is not looking good! We were told that we had time to cancel if we changed our minds so that made us feel somewhat better. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in "bait and switch" tactics. They got me too. Me and my mom were mislead and not they said our membership cancellation is not valid. But they lied about everything. This dropped to around 38 thousand when we were told they would purchase a U.S. timeshare we had for 30 thousand dollars. Some things that can help you tell if a company is reputable and not trying to scam you are as follows: We only suggest companies that use escrow, so you dont have to pay them until theyve successfully helped you get out of your timeshare. I wanted a cancellation and return of my money. Sunset World Resorts & Vacation Experiences - TimeShare rip off giants! Basically, we gave them $99 cash, and then rented the car for 1 week, and they would give us a form to cover the rental at the end of the tour. Thanks. 5 minutes of your time could help you resolve this nightmare once and for all. Always do your own due diligence and research any company youre considering doing business with. BEWARE this is a scam. How to get rid of a Mayan Palace Timeshare? Menu. Welcome to Sunset Properties Group! OMG, this scammers need to be stopped. This scammers has to stop. How to Get Rid of a Timeshare with a Mortgage Balance? Hi! I was directed to a lady at a counter where I could pay our cab fare there. You can also try to sell your timeshare on your own. I bought their package and regret it very much. A scam is an unlawful plan intended to swindle you out of your cash. Can You Get Rid of an Escondido Towers Timeshare? As our team reviewed the website, the first thing we came across is the no up-front fee required . Guess what? Consulting. He said they will process my deposit refund. So many have been ripped off it's amazing that the Mexican gov't allows these crooks to continue to operate. The company states it offers a real no up-front fee escrow option, so they don't get paid until you get your official release. Same here would love to know how to resolve. I'd rather just pay for the SUV rental and enjoy my vacation. This is usually the most difficult route, as most people are not familiar with the process and it can be tough to find a buyer. However since it was our last day there, when we got back the very next day I called to cancel the contract upgrade as was my right according to - THE EARLY TERMINATION OF THE CONTRACT paragraph in our contract. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in bait and switch tactics. For example, on Consumer Affairs, Sunset Group has a 1.5-star rating with nearly 200 reviews. How To Cancel Holiday Inn Club Vacations Timeshare? Please contact me at [email protected]. One common complaint against Sunset Group is that they make it very difficult to cancel your membership. A lawsuit filed Tuesday in federal court argues that that rule is a "ticking time bomb" designed to tie up the current administration in bureaucratic knots. If youre set on going the DIY route, know that it will likely be a long and difficult process. While we were there they started to pressure us about meeting with them - since it was our first trip back - so they can tell us how much the value of our purchased had gone up. Update question - did they finally stop calling? Salesperson promises that they can rent out their weeks for over 4 times the price of the maintenance fee. Please don't fall for anything that has Royal Elite's name on it. When I asked who is really the travel agency that I am paying to, they were vague about it. Same happened to me in Playa del Carmen. In short, the rule requires the . You dont need to go through the process alone our company is here to help! Never spoke to them before. We do alot of cruising and thought-Wow this is really a great deal. I asked to take the contract home to have a lawyer review and if OK I would mail them a check and signed documents. Unfortunately we used to enjoy going to Mexico many times in the past but now we will never go to Mexico or buy anything that is made there. I emailed the contract attorney that was at the meeting to inform him of our decision to cancel and if I sent an email was it legal and he said it was and there would not be a problem. The Better Business Bureau is an extraordinary method for checking the legitimacy of an organization. Login. How to Cancel Hyatt Residence Club Timeshare? When I got home, I wasn't satisfied with their reviews and some clauses in the information packet, I quickly called the number given to me for early termination & membership cancellation.I made hundreds of call for 3-4 days to both USA &outside the country numbers before I was able to get through and was finally able to express my concern to one of their top managers & request to cancel via phone as directed by the sales /tour officer. An exit program usually includes some kind of refund or compensation for people who decide to leave the developer. Mexicans are Mexicans they have no scruple and actually enjoy ripping hard working people off that they dont have to work hard they are all scammers and probably in some type of Mexican Mafia. Very unusual procedure. We were sucked in by their promise to get us a balcony for an inside cabin rate. 1 shows balance financed as $10, 295 in addition to the fact that this was financed at a 6.9% interest rate. The Federal Trade Commission cautions owners each year that the main justification for timeshare exit scams is paying up-front expenses. The 90 minute presentation took 6 hours and they tag teamed 3 sales people on us trying to wear us down. We decided to take advantage of this. Beware! This turned out to be a Big Mistake! Do not allow yourself to be cheated by companies that have not yet succeeded in helping their clients break free from timeshare captivity. Marketing 4 Sunset group took advantage of us and I beleive they are taking advantage of thousands of Americans! 1. And you cannot trade your 'private residence' to go somewhere else if it is destroyed. The Marketing Sunset Group conned me out of my money for a trip to their resort in Cancun. Sunset Lagoon, Royal Sunset, Sunset Group Blvd. BIG MISTAKE! The whole ordeal took over 6 hours, surrounded by multiple sales staff taking turns talking to us. then they wanted to combine 2 contracts in 2018 into one and sell us more perks. After 2 hours on the phone with him and looking at the web site he gave us while he was on the phone; we purchased a trip. If there is a lawsuit please let me know, I was a victim too. Did they finally move on? Business Profile Sunset Group Travel Club Contact Information 13611 s Dixie Hwy Ste 109 Miami, FL 33176-7262 Email this Business (908) 964-5967 Customer Complaints 18 complaints closed in. We told them that we were there to relax and did not want any meeting. Or tell them to hold on for a minute and use a cell phone to call your accountant or tax-professional. Business Profile Sunset Solutions Group LLC Collections Agencies Contact Information 200 E Arrowhead Dr Ste 5 Charlotte, NC 28213-6465 Visit Website (980) 938-5562 12 10 complaints closed in. Membership in RCI is extra and you have to pay that yourself if you want to trade any of your time at another resort. You can imagine that I that point I knew something was wrong with this and I was dealing with cons. Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. The fight over who will operate and manage the historic and publicly funded Sunset Lounge in West Palm Beach landed in a courtroom and a trial Thursday. All things considered, until there is any authority fresh insight about a legal claim, we would urge you to search out elective courses to getting made up for the time and cash youve put resources into your timeshare with Sunset Group. They are Unethical, dishonest and should be put out of business. Our story is similar only we were foolish enough to pay in full and at our first opportunity to use the resort we were refused a reservations with over six months notice. they wanted to combine our 2 contracts - only problem is we have 1 contract not 2. wante to sell us rights to the Marina which is 5 years away from being built. I got a call for a Jose Aguirre, who said he represented the Corporate Membership Services and the legal department. We will not pay anymore maintenance fees and will not return to any Sunset Property. The clients are referred to a rental company that charges them a listing fee to market the property and does not rent any weeks. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. On the off chance that youre reluctant about a venture an open door, do some exploration prior to settling on a choice. Timeshare Compliance claims they provide timeshare exit services for frustrated timeshare owners who want to get rid of their timeshares. The Utah State Archives is the repository for many judicial/court records, including the Utah State Supreme Court and many county district courts. www.sunsetscam.com We did not find any evidence of an official exit program with Sunset Group, but most timeshare companies do have such programs set up. They promise you everything and deliver NOTHING! I am sure this will cause them to threaten a law suit and other tactics. Unfortunately, that didnt seem to be enough to satisfy several of Sunset Group Timeshare Owners. SHAME OF THESE PEOPLE FOR LYING TO THEIR MEMBERS! Same liesA class action is not possible, you would have to sue them in Mexico. That HSI exchange is suppose to sell the vouchers for you at at least $500 is also abunch of bull. We contacted the Mexican Embassy in Canada who told us Ill help you and guess what we never heard back. At that point though I had caught them in so many lies and fraudulent claims that I just kept saying NO NO NO. You will speak with two reps who tell you that they are giving a . At the bottom of our most recent maintenance invoice (doubled for updating property) purposes, there is a statement: "would you like to stop paying maintenance fees? Something is really off. Possibly the attorney General also! Janet in Vancouver. Just a thought. There was an arbitration between my bank and the merchant bank and the case was resolved in my favor so the bank permanently credited the money back to me and that money was charged back permanently to the merchant . These guys are scammers and worst is that the Mexican Government lets them do to who ever they want. However, there are a few options available if you want to get out of your contract. How To Cancel Royal Holiday Club Timeshare? Sunset Group is a family-owned timeshare developer. Now that my husband has passed away & I had a stroke, I cannot use & pay the fees! Additionally, we have repeatedly requested a copy of the catalog promised us so that we may exercise our additional membership privileges, but were recently informed by customer service representative Alvaro Cardena that we would not receive a catalog for as long as 90 days. My credit score got dinged by 150 pts slowly climbing back up. This seemed very odd since they did purchase this timeshare from us, then sold it back to us for one dollar. Go figure. This isnt always true since different issues could keep you from leaving your agreement, regardless of the amount you pay them. There are options for getting out. Many people believe that these properties are wonderful and perfect for a holiday, but soon realize they made a mistake in purchasing from this company. . I believe we should do something about it, as I understand Mexican regulations forbid the offering of gifts, free vacation certificates or any other promotion strategies without informing the consumer the specific purpose of the offer. Refer to ARTICLE 99 - I was scammed by Sunset and would like to recover my USD 3, 000. looking for group to file If youre stuck in a Sunset Group timeshare contract, youre not alone. Has anyone had succes contacting a lawyer or another company to get out of their timeshare? We wanted to leave several times, telling them that we were not interested but they wouldn't back off! There is nothing stated in the contract Its not uncommon for people to feel like they were misled or deceived during the purchase process, and this can lead to a lawsuit. When I pressured them about a guarantee regarding the quality of the room and services they completely balked. We were well within our 5 business day window. These lawsuits are often complex and can take years to resolve, but you may be able to get your money back if the lawsuit is successful. They request upfront fees for their services from the get-go. This was also to be used for rental purposes to provide rental income for our timeshare as an investment. I acknowledge that this consent may only be revoked by email notification to [email protected]. They refuse. My heart rate is through the roof as I write this letter and I get more and more upset as I look back to even proofread it. How to Get Rid of Cancun Palace Resorts Timeshare? 2. There is equity in the "purchase". Terrible company. I'd like to see if any of our government agencies can at least stop them from doing business in the U.S. Although there are many different types of scams, they all share a common goal: separating YOU from YOUR MONEY. In the event that something in the arrangement is not exactly right, explore what the genuine arrangement is to determine if its truly advantageous for you. If youre considering legal action against Sunset Group, you may be able to join a class-action lawsuit. You can research this more easily by reading ratings and reviews of the timeshare exit company in question online . An accreditation and positive rating with the BBB, The organization has been around for a considerable length of time, A real office address rather than only a PO box. Legitimate Exit Companies that Buy Timeshares? It is sooo frustrating to know that business like these continue to exist and rob others of their hard earned money. Youre not the only one wanting to ditch their Sunset Group timeshare. Two of the biggest to watch out for are up-front fees, or on the other hand cold calls from a company you never gave your info to. There are other, more reputable companies out there that can help you cancel your timeshare contract. Not the case at all, they worked and worked on prices and packages for hours continuously offering more alcoholic beverages along the way. It was very uncomfortable going back and forth with people that I caught in lie after lie, and half-truths, all day especially since we felt "captive". You mean to tell me that I was suppose to sit in my hotel room reading documents during my vacation. They are taking away their earnest money based on lies and misrepresentation. Please help! In some cases, your timeshare developer may offer an official exit program. Although this may save you money and hassle, many times these negotiation services are very expensive and there is no guarantee they will be able to help you. Submit a complaint and get your issue resolved. We also suggest never working with an organization without first having everything recorded in an official agreement. Don't let them get away with it! Let the truth be known! Didn't seem like a bad deal to us. The Better Business Bureau is a great way to check if a company is reputable. If they try to weasel their way out of using one, that should be an immediate cause for concern. The company has been doing business since 2012, concentrating on cancelling your mortgage balance and timeshare maintenance fees. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. If someone wants to make a discussion forum and share information, contact me Make sure to do your research on any company youre considering working withcheck their reviews and make sure theyre properly accredited. How to Cancel Royal Holiday Club Timeshare? Hello I was scammed too. We are rather disgusted with Sunset and would like to chat with any/all about this. Filed March 20, 2017 2. They would not allow us to roam the facility or talk to any of the guests. Case #PSC 1701479 By not allowing us to exercise our rights to cancel our contract within the time period set by Mexican law, Jose Luis Hernandez, Patricio Muldowney, Alvaro Cardena, Rosalie Silva, Jennifer Snyder, and other participating members of the Sales, Marketing, Management, and Legal staff employed by Sunset Fishermens violated Mexican law and committed fraud. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report Ripoff Report Investigates! I wanted to see what they were required to provide to us in the contract. Our team couldnt find any proof that Sunset Group offers an official exit program. Our original contract told us that we could use those or any other Sunset property at any time. After all, they claimed it only went up in value and I was willing to agree in-writing to sell it back to them AT-COST if I ever decided I didn't want it. $2, 000 down t he drain. 6. I was so mad upon reading this that we called immediately to complain and to see what we needed to do to cancel. Thank you for your time and if anyone has any further suggestion regarding how to solve this, please let me know. In addition to the fraudulent timeshare contract fee (discrepancies noted below) we were also required to pay an additional fee of $549 to Resorts International Marketing Corp. for exchange purposes and for Sunset to use first several years worth of weeks as credit towards contract fee. Lie #3. The lawyer says most of the time it just disappears after they ding your credit. The contract referenced a set of "rules" that we had to follow and says we agreed that we were shown the rules and agree to them. Sunset Riviera Maya One of the world's premier ecotourism destinations, Riviera Maya has 80 miles of pristine beaches, world-famous coral reefs and fascinating Mayan treasures. They started out at $300K for 4 weeks, plus you pay $99/per person per day every time you come, plus $1000 per year per week maintenance fees. I cannot use my name but was scammed also. Something else to remember is that anything that sounds unrealistic most likely is. The company is owned by RCI and has timeshares in some of the most desirable vacation destinations. Our goal is to make it simpler for you to explore your options. Sunset World Resorts & Vacation Experiences - Scam and fraud! The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. We review timeshare exit companies so owners can make an informed decision. Menu. After a lengthy and compelling presentation given by Jose Luis Hernandez and Patricio Muldowney, my wife and I agreed to purchase a membership. By providing my contact information and clicking submit, I am giving MyTimeshareExitReviews.com and its partners permission to contact me about this and other future offers using the information provided. Sunset World Resorts & Vacation Experiences - Lose our money and peace of mind! Therefore, we used the five day right of rescission as stipulated in the contract. Unfortunately, the company has been embroiled in multiple lawsuits over the past few years. FRAUD (charge #2) - Pg. Author of the review. They offer via text Ocean Spa Hotel and Laguna Suites and Spa under the website: www.sunsetworldresorts.com. I can not confirm that the person on the FB is not really a supervisor in a Cancun resort as she portrays that she is. this is a forum with more complaints made to royal elite: I want to complaint with PROFECO about this, and get my money back, We are unfortunately on the same boat as everyone else. The family-owned Sunset Group operates timeshares in Mexico, with properties centrally located in Cancun and Riviera Maya. Sunset World Group is a family-owned Mexican company and a leader in the hospitality industry, offering authentic and unforgettable vacation experiences in Cancun and the Riviera Maya. I agreed, but we agreed that if things got too far out of control we would walk out and just pay for the rental which was through hertz and eat the rental cost. I got a kick out of the Bilingual such & such agency for consumer complaints that was staffed by Spanish-only speaking staffers; not too helpful given my pidgin Spanish. Sunset World Resorts & Vacation Experiences - Contract, Sunset World Resorts & Vacation Experiences - Membership, Sunset World Resorts & Vacation Experiences - Fraudulent Sales Pitches!!!! They have an office in Miami - which they do business from there. Search. Legitimate Companies that Buy Timeshares? They are refusing of course, luckily my credit card company is standing by me right now and have pulled payment back.
