clipper card balance refund clipper card balance refund

BART FinanceDepartment2150 Webster, Oakland, CA 946129th floorAttention: Requests. My spouse, relative, or close friend needs help managing their registered Clipper card. If you forget to tag on and/or off, you will be subject to citation. /Tx BMC Roadshow: Is defacing license plates to fool toll camera readers on the rise in Bay Area? The VTA Smart Passallows unlimited travel on VTA buses and light rail. EMC Yes, you can manage your account using the Clipper app and in your mobile wallet. The Go Pass is available for free to eligible faculty, staff, postdoctoral scholars. In that case, the card is ineligible for refunds, even if there was already value on the card or if you added personal funds separate from transit benefits. You can have multiple adult cards associated with a single account. You can also visit the Customer Services Center at Lake Merritt Station to drop off tickets in a sealed envelope addressed to BART's Treasury Department. If you are unable to get your Go Pass to tag on: Hold your card flat against the Clipper logo on the reader. Clipper charges a $5 fee for refunds and only issues refunds for cards with at least $5 in value. Only registered Clipper cards are eligible for refunds. If we couldnt process your payment for automatic reloading, your Auto-Reload payment will fail and the card reader will say BLOCKED BAD DEBT. Learn more about resolving a block due to failed Auto-Reload payment. Please contact Clipper Customer Service at 877.878.8883 to request a . Be creative, drill a hole in it and it makes a great memento key tag and you won't have to buy one of those expensive silly ones at a Wharf curio shop, Still have my Suica card. Tickets submitted for refund must have been purchased by cash or debit card. Some folks report having trouble using the app abroad, but SFO has good free wifi, so you can try doing it when you arrive. endstream endobj 204 0 obj <>/Subtype/Form/Type/XObject>>stream Refunds are subject to the fees in Section 10. Left and right arrows move across top level links and expand / close menus in sub levels. Visit our VTA Smart Pass page for more information. 0 0 10.1455 10.364 re After that, you need to tag on and off for each ride. Note: If you are requesting a refund for unused transit passes or tickets that were loaded to your Clipper card in error, cance lling your card is not necessary. Refunds are subject to the fees in Section 10. Is there a way to purchase the card without paying the fee? If you ever lose your card, well replace it and restore your value for a $3 fee. You can have multiple adult cards associated with a single account. Please have ticket or Clipper (card or smart phone) ready when entering the fare gate or when boarding. `qp8Wkdj434T) Y endstream endobj 214 0 obj <>/Subtype/Form/Type/XObject>>stream endstream endobj 189 0 obj <>/Subtype/Form/Type/XObject>>stream That will show you the cost of each trip. OK to stay in Oakland for visit to San Francisco? endstream endobj 182 0 obj <>/Subtype/Form/Type/XObject>>stream H*2T0T3415Rf& What should I do if my card is lost or stolen? E\\y\[email protected]!*o* Note: If you are requesting a refund for unused transit passes or tickets that were loaded to your Clipper card in error, cancelling your card is not necessary. f endstream endobj 181 0 obj <>/Subtype/Form/Type/XObject>>stream Stanford University. @ a\y@tS|~vY%sK{nAy bh endstream endobj 168 0 obj <>>> endobj 169 0 obj <>/BleedBox[0 0 612 792]/Contents[225 0 R 226 0 R 227 0 R 228 0 R 229 0 R 230 0 R 231 0 R 232 0 R]/CropBox[0 0 612 792]/LastModified(D:20181023143259)/MediaBox[0 0 612 792]/Parent 162 0 R/Resources<>/ExtGState<>/Font<>/ProcSet[/PDF/Text]>>/Rotate 0/StructParents 1/Tabs/S/TrimBox[0 0 612 792]/Type/Page>> endobj 170 0 obj <>/Subtype/Form/Type/XObject>>stream endstream endobj 215 0 obj <>/Subtype/Form/Type/XObject>>stream We cannot give refunds for partially used passes or tickets. endstream endobj 179 0 obj <>/Subtype/Form/Type/XObject>>stream Clipper Refunds: Only registered Clipper cards, are available for refunds. To find out more information about replacing an RTC card, please visit in new window. You can check your eligibility at our Go Pass and Smart Pass eligibility checker. Please note that, Caltrain has a proof-of-payment system for fare enforcement. Clipper is the all-in-one transit card for the Bay Area. Opens in new window. BART will refund tickets with a remaining value greater than $1.00. Enter and space open menus and escape closes them as well. We recommend that you do. If your Clipper card has been loaded through a transit benefit program, the transit value is ineligible for a . LhI6-DBnc*V6 TUkqdX}&0qX]=XMf.Kz/(& p H*2T0T3415Rf& A Station Agent canhelp process a ticket refund request. Registered cardholders can complete and sign a form authorizing another individual to act on behalf of the cardholder. endstream endobj 217 0 obj <>/Subtype/Form/Type/XObject>>stream Will the toll lanes reduce traffic jams? If do not tag on and/or off, you will be subject to citation. Due to increased Clipper Card use and the corresponding reduction in use of paper tickets, the Ticket Exchange Booth at 12th St Oakland City Center Station has been permanently closed. Once your Go Pass is loaded onto your card, you will need to tag your Clipper cardto activate the Go Pass. /Tx BMC If you are still having trouble with your Go Pass, please contact us at. /Tx BMC Does this mean my card is worthless and I might as well toss it? Warriors Ferry / Chase Center Service According to Caltrain, failing to tag on and off could result in improper Clipper card readings, which could result in a Caltrain citation. When you order a new card online, you can log in to your account and Clipper will automatically register your new card to your existing account. Use the app to manage your cards. f With a one-time acquisition fee of $3.00 for a Clipper card, it pays for itself in just 3 roundtrips. Prior to that he was an assistant sports editor at the paper from 1984-1987. At your request, we can mail you a new card with your balance restored, typically within 2 business days. They are. /Tx BMC EMC You may be eligible for a full or partial refund of the value on your card, unless you have loaded value on it using pre-tax employee transit benefits. If a Caltrain patron is contacted onboard the train without valid fare, Caltrain Fare Enforcement Agents or San Mateo County Sheriffs Office Deputies will scan/photograph their ID to issue a Notice of Violation for fare evasion. He started his journalism career as a sports editor in Iowa in 1975. The Clipper program, as a matter of law and policy, does not disclose Clipper account information to someone who is not the registered cardholder, unless Clipper has the cardholder's authorization to do so. Getting dinner in Oakland this Fridaywill I get robbed? 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It is available for free to eligible university, and hospital employees. Just select your station on the Station List page, Just follow a few simple rules when taking your bike on BART, Find out quickly, using the BART Fare Calculator, Stay up-to-date with News Alerts sent by email or text, Explore the lastest job listings on our Careers page. Stanford affiliates who are caught transferring their Go and/or Smart Pass and individuals who accept a Go and/or Smart Pass that was not issued to them, will face confiscation and potential fines up to $400. Ticketsare valid for 90 days from purchase date and are useable on any Golden Gate Ferry departure (except Giants Ferry). /Tx BMC f !5r=m)x=t y j*U`Txxl]we%fhE6 v-`ci/]#z&-`F!T1=ynu>%pP #6@N!q4pw$YxJw6EJa=!RDN46lVMCfv3Ge]()m. Learn more about resolving a block due to failed Auto-Reload payment, Log in to your Clipper account, select Report Lost or Stolen from the More Options menu, or. All rights reserved. j&C]5Vr6+9[`MR}(Ir#q;Ts0Im(Vv1Xtzw}%H/X;F*=WZ4gQ`t(mB#/i uuR:rm>.587m9vSsl9rI{yKCc- E\\y\[email protected]!*o* f 2020, Metropolitan Transportation Commission. EMC HD 0UR K(EP%xg:#6(=VU-zTqwn?p EMC endstream endobj 216 0 obj <>/Subtype/Form/Type/XObject>>stream Sign up for email alerts, Tips for Out-of-State & Out-of-Country Visitors, Pay a Toll for a Vehicle with No License Plate, Annual Vehicle Crossings and Toll Revenues, Disadvantaged & Small Business Enterprise Program, Larkspur Ferry Service & Parking Expansion Study, Sausalito Ferry Terminal Improvements Project. Each time you board the train, you must tag your card by holding it flat against the Clipper logo on the Clipper card reader on the station platform before boarding. If we couldnt process your payment for automatic reloading, your Auto-Reload payment will fail and the card reader will say BLOCKED BAD DEBT. Learn more about resolving a block due to failed Auto-Reload payment. endstream endobj 221 0 obj <>/Subtype/Form/Type/XObject>>stream I havent needed to use it in that time. Authentic RAW Classic King Size Pre-Rolled Cones 100 Pack & Free Clipper Lighter. Pay With If your card is registered, log in to your account to obtain a transaction history report for any card listed on your account or contact Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). /Tx BMC You can do a lot of things with online account management: store your payment information, set up automatic reloading, report a lost or stolen card and get a replacement and balance restoration (for a $3 fee), and download transaction histories. EMC f Your refund request will typically be . Pay With USF does not issue refunds for a lost commuter subsidy. Clipper is the recommended fare payment method and offers ferry customers a discounted fare. Clipper said they didnt have money in their accounts. Location of mushroom dispensaries in Oakland? endstream endobj 220 0 obj <>/Subtype/Form/Type/XObject>>stream Skip the side navigation menu and go to the main content. Credit Card Type (check one): o MasterCard . Donations of tickets with unused value of less than $1 can be made to local non-profits. 0 { endstream endobj 190 0 obj <>/Subtype/Form/Type/XObject>>stream E\\y\[email protected]!"g/ Learn More about the future of clipper (external link). A: Fire off an e-mail to [email protected]. Yes, you can manage your account using the Clipper app and in your mobile wallet. more. Q: Your column about problems with Clipper cards alarmed me, so I checked the three accounts I have to see if values that existed when the pandemic began almost two years ago are still there. HD 0UR K(EP%xg:#6(=VU-zTqwn?p In addition, those affiliated with Stanford will immediately forfeit the privilege of receiving future passes and prizes through Stanford Transportation. Fares are for one-way travel. Then take a long joy ride on Caltrains. HD 0UR K(EP%xg:#6(=VU-zTqwn?p E\\y\[email protected]!*o* How can I manage the account on their behalf? But the other way is get you $$ back is to understand why they charged $3 in the first place. Refunds are subject to the fees in Section 10. You may want to consider loading Clipper Cash onto your Clipper card for use in such an event. I think you can add value as needed to exit a station, if your balance is insufficient for the journey. Directions to Zide needed from Union Square. 0 0 10.146 10.364 re EMC To request a transfer of cash value from one card to another, wait until you have received your Smart Pass Clipper card, then contact the Clipper Customer Service Center at 877.878.8883 (TTY/TDD 711 or 800.735.2929) to request they transfer your cash value to the new card. E\\y\[email protected]!*o* 0 endstream endobj 188 0 obj <>/Subtype/Form/Type/XObject>>stream To get a refund, complete the Clipper Cancellation Form and send it to Clipper Customer Service along with your payment information. You can also use Clippers automated phone service to hear your recent transactions or have a list sent to the email address in your account. Tickets cannot be replaced if lost or stolen, cannot be exchanged, and are notrefundable.

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